School Policies and Student Information

Course Policies & Student Information

By registering and/or attending classes at REALTOR^®Academy, you agree to the following policies and information.

Course Credit

Registration Fees

Registration Policy

Cancellation and Refund Policy

We understand that schedules can change, and we're committed to providing flexibility whenever possible.

Cancellation Requests

Cancellations made at least two (2) business days prior to the scheduled class are eligible for a full refund to the original method of payment

Refund requests must be submitted before the class date. Once a class has begun, refunds will not be issued.

Transfers

If you need to cancel less than two (2) business days before the class, we're happy to transfer your registration to another REALTOR^® Academy class of equal value at no additional charge.

Transfer requests must be made before the scheduled class start time and are subject to class availability.

Early Departure from Class

Students who choose to leave a class before its scheduled conclusion are not eligible for a full or partial refund.

Please note that students who do not complete the minimum attendance requirements established by TREC may not be eligible to receive continuing education credit.

No-Shows

Students who do not attend a class and do not notify the REALTOR^® Academy prior to the class start time are not eligible for a refund or transfer.

Course Credits

The REALTOR^® Academy does not issue or maintain account credits for future use. Any approved transfer must be applied to a specific future class at the time the request is made.

REALTOR^®Academy Cancellations

If the REALTOR^® Academy cancels a class, students may choose to receive a full refund or transfer their registration to another available class.

Qualifying/SAE Attendance and Punctuality

Full atendance is REQUIRED for all courses. If a student is tardy or absent from any session, he/she must make up the time missed before credit is given. Make-up periods must be scheduled with staff and officially documented. Acceptable make up includes atending the time/period missed in a subsequent offering of the same course. Make-ups must be completed before the final exam can be administered. Make-up MUST be completed within ninety days. Under 535.65 (g)(1)(D) Rules of the Texas Real Estate Commission, the student must atend 2/3 of the class. If the student misses more then 1/3 of the class (10 classroom hours), he/she will be dropped from the course(s) and will not be allowed to make-up course time. No refund will be given.

Continuing Education Attendance and Punctuality

Classroom Behavior

While attending courses/classes, students are required to behave in a professional and courteous manner. Staff and instructors reserve the right to remove a student from the classroom for behavior non- conducive to a learning environment and that of which is distracting or detrimental to fellow students. If a student is removed from training, either voluntarily or at staff/instructor discretion, refund of tuition for the course will be returned in accordance with school policy.

Auditing a Course

Examination

Academic Integrity

The REALTOR^® Academy follows and promotes the National Association of REALTORS® Code of Ethics, specifically in the areas of Honesty, Integrity, and Honor. Your education should represent genuine learning. Students are expected to be independently familiar with course material and to recognize that their work in the course is their own work that truthfully represents the time and effort applied. Students lacking academic integrity will be removed from the classroom and/or from the course and no refund will be given.

Admission

Guest/Pet/Animal Policy

Tobacco Use/Smoking Policy

Solicitations/Recruiting

This school aims to create a neutral environment, therefore agent solicitation or recruitment is not encouraged or permitted where classes are held. Solicitation and/or recruiting of any kind* is not permitted in the classrooms by students, instructors, or others. Violations should be reported to school staff.

*SABOR's Business Development and Programs department may authorize Affiliate members to present to students on a voluntary basis outside the scheduled course of instrution.

Online Course Evaluations

Criminal History Check

Instructions for In-Person attendance

You must be on time. To be eligible to receive CE credit, TREC Rule §535.65 (g)(1)(B) states that you must be present during all of class instruction.

You must sign-in at the REALTOR^® Academy office before entering the classroom. Please bring a photo ID and have it ready for verification.

Students may not take phone calls, conduct business, attend other meetings or similar activities during class instruction.

Instructors will provide time for breaks and lunch (if applicable). During that time, students may take care of personal calls, emails, etc.

Instructions for Zoom attendance

Please be on time. To be eligible to receive CE credit, TREC requirements are to be present during all of class instruction.

Students must be logged in and have their First Name, Last Name, and TREC License as their screen name.

Students must be visible on camera at all times to receive credit (shoulders and above).

If for some reason you lose connection, log back into the class as soon as possible, and if you’re having trouble logging in, please call the REALTOR^® Academy at 210-593-1275 to notify as soon as possible.

The virtual class environment should be treated the same as an in-person class. Students may not take phone calls, conduct business, attend other meetings or similar activities during class instruction.

Instructors will provide time for breaks and lunch. During that time, students may take care of personal calls, emails, etc. Note: Students should not log out at any time during class (you can just turn off your cameras during breaks).

Students are responsible for the performance of their own technology including audio volume, video clarity and reliable internet connection. We will use the ZOOM platform. For more information about ZOOM please check the website at www.zoom.us. Video, audio and internet access are all needed to successfully “Attend” class.

You may not attend class from a vehicle, either as a passenger or a driver. This is a safety issue, and violators may be removed from class without notice.

School Policies and Student Information

Course Policies & Student Information

Course Credit

Registration Fees

Registration Policy

Cancellation and Refund Policy

Qualifying/SAE Attendance and Punctuality

Continuing Education Attendance and Punctuality

Classroom Behavior

Auditing a Course

Examination

Academic Integrity

Admission

Guest/Pet/Animal Policy

Tobacco Use/Smoking Policy

Solicitations/Recruiting

Online Course Evaluations

Criminal History Check

Instructions for In-Person attendance

Instructions for Zoom attendance

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